Importance of Communication

Hiring managers and recruiters need to understand that job candidates today are looking for clear and concise communication.  Today’s candidates are thirsty for information and want it immediately.  The fact is, the importance of communication with today’s job candidates is critical to keeping them interested in your position.

You must be forward thinking and align your communication practices with technology, and your hiring process.  You can improve the candidate experience by following these tips:

• It is imperative that you keep the lines of communication open with your candidates.  Too often, hiring managers are vague with job candidates about how to communicate, the time involved in their hiring process, and more.  To keep a candidate interested, you must be clear and concise about the entire process, how they can reach you, and the timeframe of when they should expect a response.
• As job candidates move along the hiring process, it is important to keep them informed.  Clearly communicate each step, the time involved, what they should expect, etc.  When a candidate does not know what to expect, they often get frustrated and will start searching elsewhere.
• Feedback and post-interview surveys are two very important ways to keep the communication lines open.  Whether you are providing actionable feedback to candidates or are asking for feedback via a post-interview survey, it is important to get as much information as possible to improve the process.
• The number one complaint among job candidates today is the length of the hiring process.  Too many companies have made it unnecessarily long and tedious.  If you have already evaluated your process and cannot streamline it any further, you must be very clear at the beginning about the time commitment.

If you are looking to attract, hire, and retain top talent, you must look at the importance of communication within your hiring process.  Do you need to make any changes?

 

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