In a recent survey, the number one complaint among job candidates of the hiring process – onboarding. In fact, many candidates have admitted that because of such a bad onboarding experience, they immediately start looking for other employment.
You spend countless hours making sure your hiring process is perfect, but do you consider the onboarding process? This process is critical to the retention of your new employee, and should be given just as much attention as the rest of your hiring process – maybe even more attention. Here are a few things you can do to avoid onboarding problems with your new hires:
- It is important that you have a well-documented process, and as soon as a position is posted, begin planning the onboarding for that position. This will give you the appropriate time to prepare. This may mean cleaning equipment, purchasing new equipment, etc. Do not wait until you have made the hire – it is too late then.
- Part of your process should include every department’s involvement with the new hire and the onboarding process in general. Make sure that every department understands their part, even if it is just an introduction to the team members in that department.
- Just as your hiring process is constantly evolving, so too should your onboarding process. Make sure that you follow-up with other recent hires for suggestions, and take those comments seriously.
- Many companies have found that by giving new hires time to adjust before starting, makes the onboarding easier. Allow new hires to visit before they start and walk through, know where to park, read any materials before starting, etc. This helps to lessen the stress of the first few days and weeks.
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